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How 1112bet Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your deposits through bKash, Nagad or Rocket, and keep your account secure.

Account data protectedbKash, Nagad, Rocket wallet privacyNo unnecessary data sharingYour right to request changesBangladesh-region eligibility applies
1112bet How 1112bet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, request a correction or ask us to delete specific records, get in touch through any of the channels below. We aim to respond to privacy requests within a reasonable timeframe. Access to these channels depends on your eligible region.

Live Chat Open the chat widget inside your account dashboard to raise a data request or ask about how your bKash or Nagad wallet details are stored.
Email Support Send your privacy request to our support address. Include your registered account email so we can locate your record and respond accurately.
Account Settings Some data corrections — like updating your contact number or linked Rocket wallet — can be made directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are the two things we take seriously when it comes to your data. Every account, whether accessed on a mobile browser or desktop, goes through SSL-encrypted connections. Here is how we handle the four main areas you are likely to ask about.

Cookies and Session Tracking We use cookies to keep you logged in and to remember your lobby preferences. You can clear cookies through your mobile browser settings at any time, though this will log you out.
Account Security and Login Data Login attempts are monitored automatically. If we detect an unfamiliar device or location, we may send an OTP to your registered number before allowing access to proceed.
Data Retention and Deletion We keep your account data for as long as your account is active. If you close your account, we retain transaction records for the period required under applicable financial rules, then delete the rest.
Requesting Changes to Your Data You can request a copy of your stored data or ask us to correct inaccurate details. Reach us via live chat or email; we will verify your identity before making any changes.

Common Questions About Your Privacy on 1112bet

These are the questions we hear most often about how your data is handled. If something is not covered here, our support team can help via live chat or email.

No. We only record the transaction reference and your wallet number to match the deposit to your account. Your mobile banking PIN never passes through our system.

Yes. Contact us via live chat or email with your registered account details. We will process your request and confirm which records must be retained under financial rules before deleting the rest.

Only authorised team members who need your data to operate your account, resolve disputes or process Rocket, bKash or Nagad transactions can access it. We do not allow general internal browsing of account records.

We only share data with payment processors and fraud-prevention services as described in this policy. If a specific sharing event occurs, it will be limited to what that service requires to function.

Once your account is closed, we retain transaction records for the period required by applicable financial rules. All other personal data is deleted once that retention period ends.

This policy applies to all account holders. However, whether you can access the platform at all depends on your local law and the eligible regions where our service operates. Please check local regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.