What We Collect and Why We Hold It
We collect your name, contact details and account credentials when you register. When you deposit through bKash, Nagad or Rocket, we record the transaction reference and wallet identifier — not your full mobile banking PIN or password. That data is used to match your deposit to
-
1
your account, process your withdrawal and resolve any wallet disputes you raise with our support team. We also collect device and session data automatically: your browser type, IP address and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep
-
2
your account safe. We do not sell your personal data to third parties. We may share limited data with payment processors — specifically the local wallet providers you choose — and with fraud-prevention services where required. Any such sharing is limited to what those services strictly
-
3
need. Data you submit stays on secured servers. Retention periods vary by data type: transaction records are held as long as required for financial accountability, while session logs are cleared on a rolling basis. Your use of this platform is subject to your local law and
-
4
the regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.